my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | great customer service. Thank you for your great customer service. You exceeded my expectations. I was given helpful information during my phone inquiry. A great, professional service. I will be sure to recommend you to others! My package arrived ahead of schedule and was perfect. Thank you so much!
Sonia R, Edmonton | Will do business again... You sent me a new print after I was unhappy with the original order because of the shipping damages. Thank you very much. I am very happy with your work and will do business in the future. Again, thanks.
Audrey, Ottawa | LOVE THEM!! I order three 16x20 canvas prints, and we absolutely LOVE them. LOVE THEM!! They are exactly what I wanted, exactly what I ordered. The order only took a week and was packaged very good for shipping. We are very impressed and will definitely be ordering more pictures. Thank you!!!
Toni, Sherwood Park |