not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | Happy Customer Thanks very much Diana. Received the above two orders, have checked everything over and all is in perfect order. These prints are selling like hotcakes. The show is almost over, but we will continue to carry some images in the gallery and create new ones for next season.
Sisali, New York | Response was incredible I thought customer service was a thing of the past however dealing with CanadaOnCanvas has changed that. I received a frame that was not square and contacted customer service. They were apologetic and immediately corrected the order with no problem. Their personal attention and speedy response was incredible. It was a relief to know that there is still a comoany that honours and respects customers.
Julie H, Campbellcroft, Ontario | thanks again! Just received another canvas print and it looks amazing. The colors are superb. Another job well done. I will be ordering again.
Brad, Norh Vancouver |