Deeply dissatisfied.
Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | BEYOND pleased
Hello,
I wanted to take the time to express my happiness with my recent purchase. Not only did I submit order last Wednesday, it arrived today (Monday). I had my dogs picture put on canvas and am BEYOND pleased with it. He is a handsome boy, the quality of the canvas picture is amazing!!!!!!!!! You will be getting my business for every picture I need done from now on! Thank you for the wonderful canvas picture of my beautiful dog Wojo!!! You should use a copy of it for ads to sell your work. I will be sure to recommend your company to friends and colleges.
ashley macsporran, macsporran33@hotmail.com | Merry Christmas
Just wanted to drop a quick message about how happy I am about the quality of the product I received and also the incredible service. I had originally ordered a product I later realized wasn't what I wanted so I had phoned and the clear communication and prompt help allowed the proper changes be made. To top it off, I received the items ahead of schedule and put a huge smile on my face. Will be back to order more and obviously will recommend this site to everyone!
Thanks and Merry Christmas to everyone at KeenArt :)
Kris, | by far the best ...
I have ordered from almost every canvas co. in Canada and your product is by far the best quality out there!!If anyone has clients you can ship direct to them and know they will be receiving the best canvas quality out there-bar none.All the little details [hangers,bumpers,dust wrap etc. are all a welcome bonus too.
debbie fontaine, Edmonton |
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