Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | The panels just arrived and look great!
Thanks so much!
Jelf, | excellent quality I have worked with Keen Art on many projects at this point. I very much appreciate the excellent quality of your work, the personal attention I have received along the way, and the cost/value you represent... thanks very much.
Marta, | Canvas Floaters I'm glad to report that I've just received the order, and the frames are just as gorgeous as I was hoping they'd be when browsing online! I will do another order with you guys soon for slightly larger frames!
Nessan, |